Shipping Policy:

After I place my order, can I make changes to my shipping address?

We start working on your order as soon as it is placed, so we reserve the right not to change your shipping address if the item has already been shipped out to you. In a case that your order did not yet get processed, we will do our best to update your shipping address for you. Please email info@lollamar.com.

How long does it take to ship?

Our orders are processed within 1-2 business days. Shipping usually takes on an average of 10-40 business days.

We offer Worldwide Shipping.

If you do not get an order confirmation email immediately after you order, please email info@lollamar.com and we can resend you a order confirmation email.

Our Address:

405 West Town Parkway

Altamonte Springs, FL. 32714

If you would like to cancel your order you must cancel BEFORE we ship your items.

Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, Lollamar.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

How Do I Know if My Order Has Shipped?

Once your order has shipped, you will receive an email with the tracking number and a link to our track order page on our site.

How Do I Track My Order?

To track your order, please click here or go to www.lollamar.com/apps/trackorder.

Enter the tracking number that you received in the email that was sent to you after the item was shipped out to you. You will then be able to view all of your order and shipping details.

Our Shipping Fees can be found in the table below:

Country FREE Shipping on Minimum Order Standard Shipping Rate
USA FREE Shipping on $60+ Orders $4.99
Canada FREE Shipping on $60+ Orders $9.99
Rest of World FREE Shipping on $60+ Orders $12.99